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Case Study - Carmarthenshire County Council


"I have been impressed with the way Pervasive take ownership of issues and try to exceed my expectations"
Carmarthenshire CC Business Analyst

About Carmarthenshire County Council

Carmarthenshire County Council is a high performing Unitary Authority, which aims to provide high quality services and make Carmarthenshire a better place in which to live, work and enjoy your leisure time. The Council is one of the largest and most diverse employers in South West Wales, employing over 9000 employees who provide services across a rural county to a population of around 170,000 including 15 Secondary schools and Primary schools.

The Business Challenge

Carmarthenshire County Council partnered with the Welsh Assembly to equip all schools and libraries in the county with broadband connectivity allowing Internet access and bandwidth for further development. The requirement specified the solution must have a minimum of 2Mbps of symmetrical connectivity to primary schools and a bandwidth of 10 Mbps for secondary schools. The biggest challenge was to provide internet services in areas, classified by other carriers, as not viable for connection due to their remote location.

The Solution

Due to the challenges provided by the local geography, Pervasive Networks designed and installed a bespoke wireless Wide Area Network backbone infrastructure using a number of strategic hill top sites. These sites together with a number of existing county Points of Presence enabled the deployment of point-to-point and point-to-multi-point unlicensed and licensed microwave wireless links into the local schools. Pervasive Networks also provide 24x7 helpdesk, remote diagnostics and break fix maintenance.

Why Pervasive Networks

Mark Howard, Carmarthenshire CC Business Analyst says that the team at Pervasive act in concert with our internal IT team. They have been innovative in designing and deploying the solution and we can rely on them take proactive ownership of incidents when they occur. I have been impressed with Pervasive Networks from the outset and they have exceeded on my expectations.

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